Legal

Privacy Policy

Effective Date: July 1, 2026

Last Updated: July 1, 2026

1. Introduction

Our Commitment

Franchisor500 (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform at franchisor500.com.

2. Information We Collect

Data We Gather

Account information: name, email address, business name, industry, and password (encrypted). Billing information: processed securely by Stripe. We do not store credit card numbers on our servers. Business data: leads, franchisee records, documents, and content you upload to the Platform. Usage data: pages visited, features used, and session information for analytics purposes. SMTP credentials: email server credentials you provide for outreach features, stored securely and used solely to send emails on your behalf.

3. How We Use Your Information

Purpose of Use

To provide and improve the Platform. To process payments via Stripe. To send transactional emails (welcome, billing notifications) via Resend. To generate AI-powered content using Anthropic Claude, based on information you provide. To comply with legal obligations.

4. Data Sharing

Third-Party Services

We do not sell your personal data. We share data only with: Stripe — payment processing Supabase — secure database and file storage Anthropic — AI content generation (only content you explicitly submit to AI features) Resend — transactional email delivery Vercel — platform hosting DocuSign — electronic signature processing (when you connect your account)

5. Data Retention

Retention Period

We retain your data for as long as your account is active. Upon account deletion, your data is removed within 30 days, except where required by law.

6. Security

How We Protect Your Data

We use industry-standard security measures including encrypted connections (HTTPS), Row Level Security (RLS) on our database, and access controls to protect your data.

7. Cookies

Cookie Usage

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

8. Your Rights

Your Choices

You have the right to: access your data, correct inaccuracies, request deletion of your account and data, and export your leads via CSV export (available in the Leads module).

9. Children's Privacy

Age Restriction

The Platform is intended for business use only and is not directed at individuals under 18 years of age.

10. Changes to This Policy

Policy Updates

We may update this Privacy Policy at any time. We will notify you by email or in-platform notification of material changes.

11. Contact

Contact Us

For privacy-related questions or data requests, contact us at info@franchisor500.com. Franchisor500 · 8400 N.W. 33rd Street, Suite 310, Doral, Florida 33122

This Privacy Policy was last updated on July 1, 2026. Your continued use of the Platform constitutes acceptance of this policy.